Cookies
Our Platform and third parties with whom we partner, may use cookies, pixel tags, web beacons, mobile device IDs, “flash cookies” and similar files or technologies to collect and store information with respect to your use of the Services and third-party websites.
Cookies are small files that are stored on your browser or device by websites, apps, online media and advertisements. We use cookies and similar technologies for purposes such as:
- Authenticating users;
- Remembering user preferences and settings;
- Determining the popularity of content;
- Delivering and measuring the effectiveness of advertising campaigns;
- Analysing site traffic and trends, and generally understanding the online behaviours and interests of people who interact with our services.
A pixel tag (also called a web beacon or clear GIF) is a tiny graphic with a unique identifier, embedded invisibly on a webpage (or an online ad or email), and is used to count or track things like activity on a webpage or ad impressions or clicks, as well as to access cookies stored on users’ computers. We use pixel tags to measure the popularity of our various pages, features and services. We also may include web beacons in e-mail messages or newsletters to determine whether the message has been opened and for other analytics.
To modify your cookie settings, please visit your browser’s settings. By using our Services with your browser settings to accept cookies, you are consenting to our use of cookies in the manner described in this section.
We may also allow third parties to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, SDKs and other technologies to identify your device when you visit the Platform and use our Services, as well as when you visit other online sites and services.
Please see our Cookie Policy for more information regarding the use of cookies and other technologies described in this section, including regarding your choices relating to such technologies.
USES OF YOUR INFORMATION:
We use the information we collect for following purposes, including:
- To provide, personalise, maintain and improve our products and services, such as to enable deliveries and other services, enable features to personalise your VegansFresh Organics Private Limited Daily account;
- To carry out our obligations arising from any contracts entered into between you and us and to provide you with the relevant information and services;
- To administer and enhance the security of our Platform and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
- To provide you with information about services we consider similar to those that you are already using, or have enquired about, or may interest you. If you are a registered user, we will contact you by electronic means (e-mail or SMS or telephone) with information about these services;
- To understand our users (what they do on our Services, what features they like, how they use them, etc.), improve the content and features of our Services (such as by personalizing content to your interests), process and complete your transactions, make special offers, provide customer support, process and respond to your queries;
- To generate and review reports and data about, and to conduct research on, our user base and Service usage patterns;
- To allow you to participate in interactive features of our Services, if any; or
- To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.
- If you are a delivery partner, to track the progress of delivery or status of the order placed by our customers.
- To carry out academic research with academic partners.
VEGANSFRESH ORGANICS PRIVATE LIMITED shall have the rights over the data collected on the Platform. VEGANSFRESH ORGANICS PRIVATE LIMITED may license the Platform and/or Intellectual Property Rights which it owns to one or more entities (Third Party) on mutually agreed terms and conditions. In such case, You agree to permit VEGANSFRESH ORGANICS PRIVATE LIMITED to share your personal and other information (Data) collected by VEGANSFRESH ORGANICS PRIVATE LIMITED to such Third Party so that such Third Party can provide goods and services to you pursuant to your transactions on the Platform. You also agree to permit VEGANSFRESH ORGANICS PRIVATE LIMITED to transfer all the balances including but not limited to Wallet, VegansFresh Organics Private Limited Credits, Rewards, etc (Wallet Balances) lying in your credit to such Third Party so that such Third Party can provide goods and services to you pursuant to your transactions on the Platform. If you do not agree to the above sharing/transfer, you may write at info@vegansfresh.com. We reserve the right to discontinue our Services to You in case You do not agree with any of the provisions of this Policy.
We may combine the information that we receive from third parties with the information you give to us and information we collect about you for the purposes set out above. Further, we may anonymise and/or de-identify information collected from you through the Services or via other means, including via the use of third-party web analytic tools. As a result, our use and disclosure of aggregated and/or de-identified information is not restricted by this Policy, and it may be used and disclosed to others without limitation.
We analyse the log files of our Platform that may contain Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring, app crashes, page viewed and exit websites and applications, operating system, date/time stamp, and clickstream data. This helps us to administer the website, to learn about user behavior on the site, to improve our product and services, and to gather demographic information about our user base as a whole.
DISCLOSURE AND DISTRIBUTION OF YOUR INFORMATION:
We may share your information that we collect for following purposes:
- With Service Providers: We may share your information with our Platform Licensees, vendors, consultants, marketing partners, research firms and other service providers or business partners, such as Payment processing companies, to support our business. For example, your information may be shared with outside vendors to send you emails and messages or push notifications to your devices in relation to our Services, to help us analyse and improve the use of our Services, to process and collect payments. We also may use vendors for other projects, such as conducting surveys or organising sweepstakes for us.
- With Academic Partners: We may share your information with our academic partners for the purpose of carrying out academic research.
- With Other Users: If you are a delivery partner, we may share your name, phone number and/or profile picture (if applicable), tracking details with other users to provide them the Services.
- For Crime Prevention or Investigation: We may share this information with governmental agencies or other companies assisting us, when we are:
- Obligated under the applicable laws or in good faith to respond to court orders and processes; or
- Detecting and preventing actual or potential occurrence of identity theft, fraud, abuse of Services and other illegal acts;
- Responding to claims that an advertisement, posting or other content violates the intellectual property rights of a third party;
- Under a duty to disclose or share your personal data in order to enforce our Terms of Use and other agreements, policies or to protect the rights, property, or safety of the Company, our customers, or others, or in the event of a claim or dispute relating to your use of our Services. This includes exchanging information with other companies and organisations for the purposes of fraud detection and credit risk reduction.
- For Internal Use: We may share your information with any present or future member of our “Group” (as defined below)or affiliates for our internal business purposes The term “Group” means, with respect to any person, any entity that is controlled by such person, or any entity that controls such person, or any entity that is under common control with such person, whether directly or indirectly, or, in the case of a natural person, any Relative (as such term is defined in the Companies Act, 1956 and Companies Act, 2013 to the extent applicable) of such person, holding, subsidiary Companies, etc.
- With Advertisers and advertising networks: We may work with third parties such as network advertisers to serve advertisements on the Platform and on third-party websites or other media (e.g., social networking platforms). These third parties may use cookies, JavaScript, web beacons (including clear GIFs), Flash LSOs and other tracking technologies to measure the effectiveness of their ads and to personalize advertising content to you.
While you cannot opt out of advertising on the Platform, you may opt out of much interest-based advertising on third party sites and through third party ad networks (including DoubleClick Ad Exchange, Facebook Audience Network and Google AdSense). For more information, visit www.vegansfresh.com/cookies. Opting out means that you will no longer receive personalised ads by third party’s ad networks from which you have opted out, which is based on your browsing information across multiple sites and online services. If you delete cookies or change devices, you opt out may no longer be effective.
- To fulfil the purpose for which you provide it.
- We may share your information other than as described in this Policy if we notify you and you consent to the sharing.
DATA SECURITY PRECAUTIONS:
We have in place reasonable technical and security measures to secure the information collected by us.
We use vault and tokenisation services from third party service providers to protect the sensitive personal information provided by you. The third-party payment gateway service providers are compliant with the payment card industry standard (generally referred to as PCI compliant service providers). You are advised not to send your full credit/debit card details through unencrypted electronic platforms. Where we have given you (or where you have chosen) a username and password which enables you to access certain parts of the Platform, you are responsible for keeping these details confidential. We ask you not to share your password with anyone.
Please be aware that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted through the Platform. Once we have received your information, we will use strict physical, electronic, and procedural safeguards to try to prevent unauthorised access.
CHANGES TO YOUR DATA:
In case you wish to correct or amend the information provided by You to us, you can do so on the profile section of the Platform. However, if you face any challenge, you may write to us at info@vegansfresh.com. We will update the information based on Your inputs within 30 working days.
OPT-OUT:
When you sign up for an account, you are opting in to receive emails from VegansFresh Organics Private Limited Daily. You can follow the “unsubscribe” instructions in commercial email messages, but note that you cannot opt out of receiving certain administrative notices, service notices, or legal notices from VegansFresh Organics Private Limited Daily.
If you wish to withdraw your consent for the use and disclosure of your personal information in the manner provided in this Policy, please write to us at info@vegansfresh.com. Please note that we may take time to process such requests, and your request shall take effect no later than 30 (Thirty) working days from the receipt of such request, after which we will not use your personal data for any processing unless required by us to comply with our legal obligations/requirements. We reserve the right to discontinue our Services to you in case you do not agree with / opt out of any of the provisions of this Policy.
